| Legend: |
 |  |  |  |
| Among the best | Better than most | About average | The rest |
| Initial Quality Ratings
(after 90 days of ownership) | 2007 | 2008** | | Overall Manufacturing Quality
| Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction of any component, feature, or item (i.e., components that stop working or trim pieces that break or come loose). |
| | n/a | | Mechanical Manufacturing Quality
| Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., vehicle brakes pull, abnormal noises or vibrations) only. |
| n/a | n/a | | Feature & Accessory Manufacturing Quality
| Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the seats, windshield wipers, navigation system, rear-seat entertainment system, heater, air conditioner, stereo system, sunroof and trip computer. |
| | n/a | | Body & Interior Manufacturing Quality
| Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with wind noise, water leaks, poor interior fit finish, paint imperfection, and squeaks-rattles. |
| | n/a | | Overall Design Quality
| Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems where controls or features may work as designed, but are difficult to use or understand (i.e., overly complicated controls features that are difficult to operate due to poor location). |
| | n/a | | Mechanical Design Quality
| Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., ride smoothness, responsiveness of the steering system and brakes, and handling stability). |
| n/a | n/a | | Feature & Accessory Design Quality
| Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the seats, stereo/navigation system, heater, air conditioner, and sunroof. |
| | n/a | | Body & Interior Design Quality
| Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the front/rear-end styling, the appearance of interior and exterior, and the sound of doors when closing. |
| | n/a |
| Appeal Ratings
(after 90 days of ownership) | 2007 | 2008** | | Overall Appeal
| Taken from the Automotive Performance, Execution and Layout (APEAL) study, this measure is based on owner satisfaction with vehicle Performance, Style, Features and Instrument Panel, and Comfort. |
| n/a | n/a | | Performance
| n/a | n/a | | Comfort
| This component of APEAL is based on owner satisfaction with the vehicle`s comfort and convenience features and seats. |
| n/a | n/a | | Features & Instrument Panel
| This component of APEAL is based on owner satisfaction with the vehicle`s stereo system, gauges instruments, and heating air conditioning system. |
| n/a | n/a | | Style
| This component of APEAL is based on owner satisfaction with the vehicle’s interior and exterior styling, uniqueness of styling, and exterior and interior colors. |
| n/a | n/a |
| Dependability Ratings
(after 3 years of ownership) | 2003 | 2004** | | Overall Dependability
| Taken from the Vehicle Dependability Study (VDS), this measure is based on long-term Mechanical, Body and Interior, and Feature and Accessory dependability. (Note: For model years prior to 1999, vehicles are evaluated after four to five years of ownership. From 1999 to present, vehicles are evaluated after three years of ownership.) |
| n/a | n/a | | Mechanical Dependability
| This component of VDS is based on problems reported with the engine, transmission, steering, suspension, and braking systems. |
| n/a | n/a | | Feature & Accessory Dependability
| This component of VDS is based on problems reported with seats, windshield wipers, door locks, heater, air conditioner, stereo system, sunroof, and trip computer. |
| n/a | n/a | | Body & Interior Dependability
| This component of VDS is based on problems reported with exterior paint, wind noise, water leaks, interior fit finish, and squeaks rattles. |
| n/a | n/a |
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*Ratings for some models may not be available
Some new models have not been on sale long enough to be included in the study. Also for low-volume luxury or exotic vehicle, there may not be enough buyers to generate valid survey results
**Ratings for this model are not available for one of two reasons:
1. This model is too new to have owner ratings. We provided the ratings for the previous year, which may be helpful but not directly comparable. Ratings of 2007 models will be available in June 2007
2. We do not have sufficient feedback from owners at this time
These ratings do not include all information used to determine J.D. Power and Associates awards.
All information provided by J.D. Power and Associates is proprietary information owned by J.D. Power and Associates and is protected by U.S. and international copyright law and conventions. Reproduction of this information, in whole or in part, by any means is prohibited without the express written consent of J.D. Power and Associates, other than printing copies of the JDPA content by site visitors for their personal use. J.D. Power and Associates is a registered trademark of J.D. Power and Associates.
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